Currently working with small business owners across America to increase online presence, build websites, and provide SEO services.
• Sourced and initiated project with ESCH- Executive Service Core of Houston • Conducted requirements gathering and investigation into process inefficiencies • Mapped current process flows and created a business case that defined new optimized process • Utilized project management tools to document and monitor project status • Implementing a tailored solution that resolved inefficiencies for the client
• Assisted with system migrations, enhancements, and maintenance utilizing ABAP coding knowledge • Performed troubleshooting utilizing functional knowledge of marketing, accounting, and land departments • Created and optimized reports with SQL encased within SAP custom transactions per business requirements • Responsible for all stages of the SDLC from development to production • Applied IT knowledge during COVID-19 stay at home order to assist in the company transition to telecommuting
• Assisted in standardization of Master Data connection points and naming principles • Point data architect for 5 year strategic planning initiatives (multi-continent) • Worked with business process owners to design workshops aimed at re-engineering mission critical activities • Served as an advocate to promote better data management tendencies and habits
• Built tools through Excel using Macros that streamlined metrics analysis for team leads • Trained 3 new representatives, one on one, as part of the specialized Mentor Team • Developed training for management and staff of Client Support Services explaining a newly piloted workflow process • Assisted with Search Engine Optimization to expedite retrieval of popular information across the department • Coordinated projects with the training department to design improved training processes after each mentor class • Conducted financial transactions and maintenance for clients and brokers • Responded to client questions, relying on resources independently found from various information access points
• Promoted quickly because of consistent performance excellence. • Conducted offsite presentations to promote products and services for high dollar business partners • Developed healthy relationships with separate Wells Fargo business units to collaborate and provide internal business referrals
Cumulative GPA: 3.93
Recently moved to San Antonio where my wife and I frequent local eateries. I enjoy woodworking and making smoked briskets when the weather allows for it here in the Texas heat.
I also greatly enjoy sci-fi and fantasy genre movies, television shows, and games. As a hobby I also enjoy finding new pieces to my computer/office setup.